HealthTech & Diagnostics|2024|9 months|14 engineers

AI-Powered Diagnostic & Patient Management Platform

AI-assisted diagnostic platform integrating medical imaging analysis, patient records, and clinical decision support for multi-specialty hospital chains

Client: MediCore Health
35% improvement in diagnostic accuracy, 50% reduction in patient wait times
AccuracyCoverageAI-assisted diagnostics

Overview

MediCore Health operates a network of 25+ diagnostic centers and specialty hospitals across South India. We built an integrated AI platform that assists radiologists with image analysis, provides clinical decision support for physicians, streamlines patient flow, and ensures compliance with healthcare regulations—transforming how they deliver diagnostic care.

The Problem

Diagnostic centers face mounting pressure: increasing patient volumes, radiologist shortages, and the need for faster, more accurate diagnoses. MediCore struggled with inconsistent diagnostic quality across centers, long patient wait times, and fragmented patient records that didn't follow patients across their network.

Understanding the complexity

Key Challenges

1

Radiologist Workload Crisis

Each radiologist reviewed 100+ scans daily with no AI assistance. Fatigue led to missed findings, especially in complex cases. Second opinions required physical transfer of films between centers. Report turnaround averaged 48 hours for non-urgent cases.

2

Fragmented Patient Records

Each diagnostic center had its own PACS and EMR system. Patient history wasn't accessible across locations. Physicians repeated tests due to inaccessible prior results. No longitudinal view of patient health trajectory.

3

Clinical Decision Gaps

Junior physicians lacked decision support for complex cases. Clinical guidelines weren't integrated into workflows. Drug interactions and contraindications checked manually. No alerts for critical findings requiring immediate attention.

4

Operational Inefficiencies

Patient scheduling was manual and error-prone. Equipment utilization varied wildly between centers. No predictive maintenance for expensive imaging equipment. Billing and insurance claims processed with 15% error rate.

Our methodology

How We Built It

1
Phase 1

Unified Health Data Platform

Built HIPAA-compliant data infrastructure connecting all 25+ centers. Integrated PACS, EMR, LIS, and billing systems into unified patient record. Implemented FHIR-compliant APIs for interoperability. Created patient-centric longitudinal health view accessible across network.

2
Phase 2

AI Diagnostic Assistant

Trained medical imaging AI models for X-ray, CT, and MRI analysis. Focused on high-volume studies: chest X-rays, brain CT, mammography, and musculoskeletal MRI. Built radiologist workflow with AI pre-read findings and attention highlights. Implemented confidence scoring and uncertainty quantification.

3
Phase 3

Clinical Decision Support

Integrated clinical guidelines and protocols into physician workflows. Built drug interaction checker processing prescriptions in real-time. Created critical finding alerts with automated escalation. Developed differential diagnosis assistant for complex cases.

4
Phase 4

Operations Intelligence

Implemented smart scheduling optimizing equipment utilization and patient wait times. Built predictive models for patient no-shows and overbooking. Created equipment health monitoring for preventive maintenance. Automated insurance eligibility verification and claims processing.

What we built for the client

Solution Highlights

AI Radiology Assistant

Computer vision models pre-screen imaging studies, highlighting areas of concern and providing preliminary findings. Radiologists review AI suggestions, reducing reading time by 40% while improving detection of subtle findings.

Unified Patient Records

Complete patient history accessible at any center in the network. Prior studies, lab results, and clinical notes all in one view. Reduces repeated tests and enables better-informed clinical decisions.

Clinical Decision Support

Real-time alerts for drug interactions, contraindications, and critical findings. Guideline-based suggestions integrated into physician workflow. Differential diagnosis assistant for complex presentations.

Smart Operations

AI-optimized scheduling reduces patient wait times. Predictive equipment maintenance prevents costly downtime. Automated claims processing with 95%+ accuracy.

Technical Deep Dive

The radiology AI uses a multi-task learning architecture based on DenseNet-121, trained on 2M+ annotated medical images. Models detect 14 chest X-ray pathologies, 8 brain CT abnormalities, and 12 mammography findings with radiologist-level accuracy. Inference runs on NVIDIA DGX servers with sub-second response times. The clinical decision support system uses a knowledge graph built from medical literature and clinical guidelines, combined with an LLM-based reasoning engine for complex cases. Drug interactions are checked against a comprehensive database with 1M+ interaction pairs. The unified health data platform uses FHIR R4 resources with custom extensions for Indian healthcare requirements, backed by a PostgreSQL database with row-level security for patient data isolation.

Intelligence layer for the client product

AI Capabilities

Medical Image Analysis

AI-assisted reading of X-ray, CT, MRI, and mammography studies

Critical Finding Detection

Automatic identification and escalation of urgent findings

Drug Interaction Checking

Real-time screening of prescriptions for contraindications

Differential Diagnosis

AI-suggested diagnoses based on symptoms and test results

Demand Forecasting

Predicting patient volumes for staffing and resource planning

Equipment Health Monitoring

Predictive maintenance for imaging equipment

Technologies powering the client product

Technology Stack

Medical AI

PyTorchMONAIDenseNet-121NVIDIA Clara

Health Data

FHIR R4HL7DICOMPostgreSQL

Backend

Node.jsFastAPIRedisRabbitMQ

Frontend

ReactTypeScriptCornerstone.jsTailwind

Infrastructure

AWSNVIDIA DGXDockerKubernetes

Compliance

HIPAA ControlsAudit LoggingEncryption
Impact delivered for the client product

Results & Outcomes

+35%

Diagnostic accuracy

AI-assisted detection of subtle findings

-50%

Patient wait times

Smart scheduling and faster reporting

-40%

Report turnaround

AI pre-read reduces radiologist workload

99.2%

System uptime

Reliable platform across 25+ centers

-80%

Billing errors

Automated claims processing

25+

Centers connected

Unified patient records across network

The AI doesn't replace our radiologists—it makes them superheroes. We're catching findings we would have missed, and our patients get results faster than ever.

Chief Medical Officer

MediCore Health

Related expertise

Services Used for the Client Product

AI Integration for Existing ProductsProduct Engineering with AIData Engineering & AI Infrastructure

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