Build self-service portals for residents to manage payments, requests, bookings, and community engagement from their smartphones.
A resident portal should include payment management (view dues, pay online, download receipts), maintenance request submission and tracking, facility booking, visitor pre-approval, community announcements, document access (NOCs, bylaws), neighbour directory (with privacy controls), and emergency contacts. The mobile app should offer push notifications, quick actions, and work offline for essential features.
Essential capabilities every resident portal needs:
Account & Profile: - Resident profile management - Family member profiles - Vehicle registration - Pet registration (where applicable) - Emergency contact information - Communication preferences
Dashboard: - Outstanding dues summary - Pending maintenance requests - Upcoming bookings - Recent announcements - Quick action buttons - Personalized notifications
Document Access: - Payment receipts history - NOC requests and downloads - Society bylaws and rules - Meeting minutes - Important circulars - Personal documents storage
Simplifying fee collection and financial transparency:
Payment Features: - Current dues display with breakdown - Multiple payment methods (UPI, cards, net banking) - Auto-debit setup for recurring payments - Payment reminders and notifications - Instant receipt generation - Payment history with filters
Financial Transparency: - Itemized bill breakdown - Interest and penalty calculations - Advance payment handling - Refund tracking - Dispute submission - Payment confirmation alerts
Integration: - Popular payment gateways (Razorpay, PayU, etc.) - Bank account linking - NACH mandate registration - UPI autopay setup - Tax receipt generation
Streamlined complaint and request management:
Request Submission: - Category-based request types - Photo and video attachments - Location tagging within property - Urgency level selection - Preferred time slots - Voice note option
Request Tracking: - Real-time status updates - Assigned technician details - Expected resolution time - Communication thread - Escalation option - Satisfaction rating
Smart Features: - AI-powered categorization - Similar issue suggestions - Estimated resolution time - Automatic routing to vendors - Recurring issue flagging
Building engagement and neighbourhood connections:
Communication: - Announcement feed - Committee updates - Event notifications - Emergency alerts - Poll participation - Feedback submission
Directory: - Neighbour directory (opt-in) - Committee member contacts - Service provider listings - Emergency numbers - Local business directory
Social Features: - Community forum - Buy/sell marketplace - Carpool coordination - Lost and found - Skill sharing - Interest groups
Native mobile experience for residents:
App Features: - Biometric login - Push notifications - Widget for quick dues view - Offline access to key info - QR code for visitor entry - One-tap emergency call
Performance: - Fast app launch - Minimal data usage - Background sync - Low storage footprint - Battery optimization
Platform Considerations: - iOS and Android support - Tablet optimization - Accessibility features - Multiple language support - Dark mode option
Protecting resident data and access:
Authentication: - Multi-factor authentication - Biometric login option - Session management - Device authorization - Login alerts
Privacy Controls: - Profile visibility settings - Directory opt-out - Data export option - Communication preferences - Third-party sharing controls
Data Protection: - End-to-end encryption - Secure data storage - Regular security audits - GDPR/privacy compliance - Data retention policies
Digital visitor pre-approval, gate pass generation, delivery tracking, and security staff coordination for residential and commercial properties.
Read articleLLM-powered chatbot for resident queries about rules, payments, bookings, and community information.
Read articleBased in Bangalore, we build property management platforms for housing societies, gated communities, and commercial properties across India.
We understand Indian housing society dynamics—RWAs, maintenance structures, domestic help management, and community living nuances.
Our platforms include intelligent chatbots, predictive maintenance, and automated workflows that reduce management workload significantly.
From single societies to large townships with thousands of units, our platforms scale seamlessly with your growth.
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Boolean and Beyond
825/90, 13th Cross, 3rd Main
Mahalaxmi Layout, Bengaluru - 560086
590, Diwan Bahadur Rd
Near Savitha Hall, R.S. Puram
Coimbatore, Tamil Nadu 641002