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Boolean and Beyond

Building AI-enabled products for startups and businesses. From MVPs to production-ready applications.

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© 2026 Blandcode Labs pvt ltd. All rights reserved.

Bangalore, India

Boolean and Beyond
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Solutions/Storage & Logistics/Customer Portal & Access Control

Customer Portal & Access Control

Self-service portal, digital access codes, gate/door control integration, and 24/7 access management for storage.

How do storage facilities handle customer access and self-service?

Customer portals provide account management, billing, and support access. Access control integration enables digital gate codes, door access, 24/7 entry, and access logging. Systems integrate with physical hardware (keypads, gates, smart locks) while providing customers mobile app access and real-time notifications.

Customer Portal

Self-service capabilities:

Account Management: - Profile and contact info - Payment methods - Billing history - Invoices and receipts - Contract access

Unit Management: - Unit details view - Access code display - Size upgrade requests - Transfer requests - Move-out scheduling

Communication: - Support tickets - Message history - Document access - Notification preferences - Announcement viewing

Access Control Integration

Physical security systems:

Hardware Integration: - Gate systems - Door keypads - Smart locks - Elevator access - Biometric readers

Access Types: - Pin code access - Mobile app unlock - Key fob/card - Biometric - Temporary codes

Protocols: - Standard APIs - Proprietary systems - Cloud-based locks - On-premise controllers

Access Management

Controlling facility entry:

Access Rules: - Hours of access - Zone restrictions - Customer-specific rules - Payment status gates - Emergency overrides

Code Management: - Unique code generation - Code rotation - Temporary codes - Guest access - Vendor access

Automation: - Payment-linked access - Contract-based rules - Automatic deactivation - Renewal reactivation

Mobile Access

App-based entry:

Mobile Features: - App-based unlock - Gate opening - Door access - Access history - Notifications

Technology: - Bluetooth unlock - QR code scanning - NFC/tap access - Remote unlock - Geofencing

Security: - Device verification - Multi-factor options - Session management - Access logging

Access Logging

Entry tracking and audit:

Log Data: - Entry/exit times - User identification - Access point used - Method of access - Duration inside

Monitoring: - Real-time activity - Unusual patterns - After-hours access - Failed attempts - Alerts and notifications

Reporting: - Access reports - Audit trails - Customer activity - Security analysis

Support Features

Customer assistance:

Self-Help: - FAQ access - Video tutorials - Troubleshooting guides - Access help - Billing help

Support Channels: - In-app chat - Ticket system - Phone support - Emergency line - Callback requests

AI Assistant: - Chatbot for common questions - Access troubleshooting - Billing inquiries - Unit information - Hours and policies

Related Articles

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Flexible storage plans, pricing tiers, contract management, and subscription billing for storage facilities.

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Scheduling for pickups, deliveries, move-ins/move-outs, and transportation management for storage facilities.

Read article
Back to Storage & Logistics Overview

How Boolean & Beyond helps

Based in Bangalore, we build storage and logistics platforms for facilities across India.

Storage Industry Expertise

We understand self-storage operations, warehouse workflows, and fulfillment requirements.

Hardware Integration

Experience with access control systems, gate automation, RFID, and IoT sensors.

AI-Powered Operations

Intelligent pricing, space optimization, and customer support powered by modern AI.

Ready to start building?

Share your project details and we'll get back to you within 24 hours with a free consultation—no commitment required.

Registered Office

Boolean and Beyond

825/90, 13th Cross, 3rd Main

Mahalaxmi Layout, Bengaluru - 560086

Operational Office

590, Diwan Bahadur Rd

Near Savitha Hall, R.S. Puram

Coimbatore, Tamil Nadu 641002

Boolean and Beyond

Building AI-enabled products for startups and businesses. From MVPs to production-ready applications.

Company

  • About
  • Services
  • Solutions
  • Industry Guides
  • Work
  • Insights
  • Careers
  • Contact

Services

  • Product Engineering with AI
  • MVP & Early Product Development
  • Generative AI & Agent Systems
  • AI Integration for Existing Products
  • Technology Modernisation & Migration
  • Data Engineering & AI Infrastructure

Resources

  • AI Cost Calculator
  • AI Readiness Assessment
  • AI-Augmented Development
  • Download AI Checklist

Comparisons

  • AI-First vs AI-Augmented
  • Build vs Buy AI
  • RAG vs Fine-Tuning
  • HLS vs DASH Streaming
  • Single vs Multi-Agent
  • PSD2 & SCA Compliance

Legal

  • Terms of Service
  • Privacy Policy

Contact

contact@booleanbeyond.com+91 9952361618

© 2026 Blandcode Labs pvt ltd. All rights reserved.

Bangalore, India