ERP & System Integration

Real-time stock synchronization:

Data Flows:

• Stock level updates
• Reservation sync
• Multi-location inventory
• Transfer orders
• Stock adjustments
• Batch/lot tracking

Scenarios:

• Marketplace to ERP
• ERP to marketplace
• Bidirectional sync
• Multi-channel allocation
• Safety stock handling

Challenges:

• Sync frequency
• Conflict resolution
• Oversell prevention
• Lead time accuracy

Seamless order processing:

Order Flow:

• Order capture on marketplace
• Validation and enrichment
• Transmission to ERP
• Acknowledgment receipt
• Status updates
• Invoice receipt

Order Data:

• Header information
• Line items
• Pricing and discounts
• Shipping details
• Payment terms
• Special instructions

Handling:

• Order amendments
• Cancellations
• Partial fulfillment
• Returns and credits

Financial system connectivity:

Payment Gateways:

• Razorpay, PayU
• Credit card processors
• Bank integrations
• Trade finance platforms
• Virtual account services

Accounting Sync:

• Invoice posting
• Payment recording
• Tax calculations
• GL mapping
• Period closing

Reconciliation:

• Payment matching
• Bank reconciliation
• Variance handling
• Audit support

Shipping and fulfillment connectivity:

Carrier Integration:

• Shipping rate APIs
• Label generation
• Tracking updates
• Proof of delivery
• Return labels

Logistics Providers:

• Courier aggregators
• 3PL systems
• Freight forwarders
• Last-mile partners
• Warehouse management

Features:

• Multi-carrier support
• Rate comparison
• Automated selection
• Real-time tracking
• Exception handling

Building robust integrations:

Architecture Patterns:

• Point-to-point
• Hub and spoke
• Event-driven
• API gateway
• iPaaS solutions

Best Practices:

• Error handling
• Retry logic
• Idempotency
• Logging and monitoring
• Security and auth

Maintenance:

• Version management
• Testing strategies
• Rollback procedures
• Performance monitoring
• Documentation