Services/Inbound Voice Agents
150+shipped·
12wkavg delivery·
98%satisfaction

Inbound Voice Agents

We build inbound voice agents that pick up on the first ring, hold natural conversations, and actually get things done — answering FAQs, qualifying and routing callers, booking appointments straight into your calendar, and handing off to a human the moment a call needs one. No hold music, no missed calls after hours.

Never miss a call
Books appointments, not messages
Knows when to hand off
Sounds human, responds instantly
INCOMING CALL?FAQsBookingHuman

Trusted by 100+ innovative teams

Adobe
BCCI
Brigade Group
Cleartrip
Design Cafe
DRDO
Kotak Mahindra Bank
Mahindra
Metro Cash & Carry
NewsLaundry
Nutrical
Outlook Business
Rapido
Reliance Jio
Urban Company
Abhibus
Amnesty India
Engagedly
Hexagon
JanaCare
Portea
Adobe
BCCI
Brigade Group
Cleartrip
Design Cafe
DRDO
Kotak Mahindra Bank
Mahindra
Metro Cash & Carry
NewsLaundry
Nutrical
Outlook Business
Rapido
Reliance Jio
Urban Company
Abhibus
Amnesty India
Engagedly
Hexagon
JanaCare
Portea
SWhat This Covers

A production voice agent isn't a phone tree. We design the conversation, wire it into your real systems — telephony number, calendar, CRM, and knowledge base — and tune it on real calls until it reliably handles your top intents, then give your team visibility into every conversation.

What you'll get

Everything you need for a successful engagement

01

Never miss a call

Every call answered on the first ring, 24/7 — including nights, weekends, and overflow when your team is already on the line.

02

Books appointments, not messages

The agent checks live availability and writes confirmed bookings into your calendar with reminders — not a "we'll call you back" note.

03

Knows when to hand off

It reads intent and sentiment, then warm-transfers to the right person with a full summary so the caller never has to repeat themselves.

04

Sounds human, responds instantly

Sub-second response, natural turn-taking, and barge-in support so callers can interrupt — no robotic, scripted back-and-forth.

05

Consistent, on-brand answers

Grounded in your hours, pricing, policies, and FAQs, so every caller gets the same accurate answer every time.

06

Full visibility

Transcripts, recordings, call outcomes, and analytics for every conversation — synced to your CRM so nothing slips.

Applications

Common use cases

See how teams like yours are putting this service to work.

01

Clinics & dental practices

Appointment booking and rescheduling, insurance and hours questions, and after-hours triage without front-desk burnout.

02

Real estate & property

Listing inquiries, viewing scheduling, tenant maintenance intake, and lead qualification around the clock.

03

Home & field services

Quote requests, job booking, and overflow handling during peak hours so no lead goes to voicemail.

04

Hospitality & restaurants

Reservations, FAQs, and event inquiries handled without tying up front-of-house staff.

05

Professional services

New-client intake, qualification, and routing for law firms, agencies, and consultancies.

06

Multi-location businesses

One consistent answering experience across every location and phone number.

FROM FIRST RING TO PRODUCTION

Together, we design, pilot, and tune a voice agent that handles your real calls — not a demo.

Boolean & Beyond

Voice Agent Delivery

Audit your top call intents
Design conversation & escalation flows
Integrate telephony, calendar & CRM
Pilot on real calls in 2–4 weeks
Tune to reliable production handling

Tech Stack

Technologies we use

We choose the right tools for your specific needs, not just what's trending. Our stack is battle-tested across hundreds of production deployments.

VapiRetell AITwilioLiveKitDeepgramElevenLabsOpenAI RealtimeClaudeCalendar & CRM APIs

Proof-First Delivery

Execution quality backed by measurable outcomes

These are the delivery outcomes we optimize for in production implementations, with direct reference points from related engagements.

6-12 weeks

Typical pilot-to-production window

99%+

Target service reliability after rollout

-30%

Operational effort reduction range

Service Conversion Layer

Plan and launch Inbound Voice Agents without delivery surprises

Use the same rollout pattern we apply in production programs: architecture review, risk controls, and measurable milestones from pilot to scale.

Architecture and risk review in week 1
Approval gates for high-impact workflows
Audit-ready logs and rollback paths

4-8 weeks

pilot to production timeline

95%+

delivery milestone adherence

99.3%

observed SLA stability in ops programs

Related Services, Insights, and Proof

Explore related services, insights, case studies, and planning tools for your next implementation step.

Delivery available from Bengaluru and Coimbatore teams, with remote implementation across India.

Case Studies

Products we've designed, built, and shipped for teams across industries.

Logistics & Storage

AI-Powered Storage Operations

StoreSpace

40% improvement in space utilization, 60% faster customer onboarding

Construction & Infrastructure

Construction Safety & Progress Intelligence

BuildVision

85% reduction in safety incidents, real-time progress tracking across 200+ sites

Fantasy Gaming & Sports

IPL Fantasy Gaming Platform

BCCI

1M+ active users, 10x engagement increase during matches

FMCG & E-Commerce

B2B Wholesale Commerce Platform

Metro Cash & Carry

3x digital order volume, 50% reduction in order processing time

News & Media

Personalized News & Podcast Platform

Newslaundry

4x subscriber growth, 45min average daily engagement

Mobility & Transportation

Premium Electric Cab Experience

Mahindra Glyd

First-to-market electric cab platform, 95% customer satisfaction

HealthTech & Diagnostics

AI-Powered Diagnostic Platform

MediCore Health

35% improvement in diagnostic accuracy, 50% reduction in patient wait times

FinTech & Lending

AI-Driven Digital Lending Platform

RupeeFlow

60% faster loan approvals, 40% reduction in default rates

EdTech & Online Learning

AI-Powered Adaptive Learning Platform

LearnVerse

45% improvement in learning outcomes, 3x increase in student engagement

SaaS & HR Tech

AI-Powered Recruitment Platform

TalentPulse

70% faster time-to-hire, 50% reduction in early attrition

Enterprise Operations

Enterprise AI Agent Implementation

VertexOps

68% ticket automation, 4.2x faster triage, 99.3% SLA adherence

Healthcare & Customer Support

WhatsApp AI Integration for Customer Journey

CareBridge Clinics

82% query deflection, 55% faster bookings, 24/7 assisted support

Insurance & Compliance

Agentic AI Flow for Claims Operations

NexaSure

61% faster claims turnaround, 48% fewer manual reviews

CContact

Ready to start building?

Share your project details and we'll get back to you within 24 hours with a free consultation—no commitment required.

100+

Projects Shipped

24h

Response Time

95%

Client Satisfaction

Free strategy consultation
No commitment or sales pitch
Actionable insights you can use

FAQ

Questions & Answers

Can't find what you're looking for? Get in touch.

No. We use streaming speech models with sub-second response, natural turn-taking, and barge-in so callers can interrupt mid-sentence. We tune the voice to your brand, and most callers can't tell in the first few seconds.

It escalates. You define exactly which intents, sentiments, or phrases trigger a warm transfer to a human, and the agent hands over a full summary and transcript so the caller never repeats themselves.

Yes. We integrate directly with your scheduling system to check live availability and write confirmed bookings — not callback requests — and trigger reminders.

English by default, with multilingual support available — including detecting and switching languages mid-call — depending on who your callers are.

Yes. We can forward your existing number or provision a new one. Nothing changes for your callers.

Calls are encrypted, recordings and transcripts are access-controlled, and we configure retention and consent handling to your requirements — including HIPAA-aware setups for healthcare.

WWhy Us

Why teams choose Boolean & Beyond

01

Product-first thinking

We focus on real user problems, not just shipping features. Every line of code has a purpose.

02

Production-ready from day one

Clean architecture, scalable systems, and long-term maintainability. No throwaway code.

03

AI where it makes sense

Intelligence is added intentionally — never for hype. We find where AI creates real value.

04

Startup speed, enterprise rigor

We move fast without breaking foundations. Agility combined with discipline.

Ready to start building?

Share your project details and we'll get back to you within 24 hours with a free consultation—no commitment required.

Registered Office

Boolean and Beyond

825/90, 13th Cross, 3rd Main

Mahalaxmi Layout, Bengaluru - 560086

Operational Office

590, Diwan Bahadur Rd

Near Savitha Hall, R.S. Puram

Coimbatore, Tamil Nadu 641002